Practical Assistance

Assistance with homestays

Most students will require additional accommodation with a host family at some point during their stay.

As a result, we coordinate the placement of students into nearby host families for students who need it. All our families are inspected and vetted.

Assistance with transfers

We offer young-flyer drop-off and collection services when necessary. This is done through our own staff or partner taxi firms.

When we use taxis, our partner taxi firms employ only vetted and verified drivers.

Host father helping student

Problem Solving and Emergency Care

Access to HSI head office

Our dedicated office teams are available for students, parents and partners during office hours. We deal with enquiries efficiently so that you have accurate information when you need it.

24/7 emergency telephone service

Every student has access to our 24/7 emergency telephone service.

Emergency visits

In the event of a genuine emergency, our Local Guardian will visit a student.

Host mother helps exchange student with hair

Incident reports

We provide incident reports for parents following every face-to-face meeting. Our reports are in addition to any other that may be produced by the school or other parties.

Academic, Welfare and Social Monitoring

Orientation visit

Students meet their Local Guardian shortly after arrival. Guardians give students all the information they need while under our guardianship and help them adjust to their new environment.

Minimum of 2 visits per term

Full Guardianship Only

Students benefit from meeting their Local Guardian in private, one-to-one, on a regular basis. In Ireland students meet their Local Guardian at least once a month.

boy eating with his host family

Progress & Well-Being Reporting

Full Guardianship Only

Following each meeting with a student, our Local Guardians write a detailed report on the progress of that student and any issues or concerns which need to be addressed.

Attendance at Parent-Teacher Evening

Full Guardianship Only

Our trained Local Guardians attend parent-teacher evenings, sharing feedback to the local HSI head office and with parents and partner agencies.

Apply for HSI Guardianship


Our guardianship services are accredited by some of the highest bodies in the UK and Ireland. We are proud to be a founding member of, and to work within the AGPI guidelines as well as being a member of the Boarding Schools’ Association (BSA).

Our services offered are recognised as being amongst the best in the industry. Take a look at our accreditations below.

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Our Guardianship Brochure

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students recieve exam results